# Agent permissions

> This page is about FlutterFlow (the app builder you use by describing your app), not FlutterFlow Studio.

URL: https://docs.flutterflow.io/ffx/agent-permissions

Choose when the agent can use your connected accounts in chat and when it must ask you first.

Choose how the agent uses the accounts that you [connected in **Account › Connections**](https://docs.flutterflow.io/ffx/agent-tools) by setting a permission for each action that a service offers.

## Choose a permission

To set what the agent can do with a connected account, follow these steps:

1. Open the account menu, and then select **Connections**.
2. On the service's card, click **Permissions**.
3. For each action, select **Always**, **Ask first**, or **Never**.

The following table shows how each permission controls the action.

| Permission | What happens |
|---|---|
| **Always** | The agent runs the action without asking first. |
| **Ask first** | The agent waits for your approval in the thread. |
| **Never** | The agent can't run the action through this connection. |

Actions marked **Makes changes** default to **Ask first**. Actions marked **May delete or overwrite** can't be set to **Always**.

These permissions belong to your connected account and apply in threads that you start.

<Mock name="chat-permissions" alt="A connected service's permissions: each action with its description, the ones that make changes marked Makes changes, and Always, Ask first and Never for each." />

## Answer an Approval card {#approval-cards}

When an action requires your approval, the thread shows an **Approval** card. Review the service, action, and values on the card, and then choose an option:

- **Approve:** runs this call once.
- **Always allow** (when offered): runs this call and sets the action's permission to **Always** for future calls. You can change the permission later in **Account › Connections**.
- **Decline:** cancels this call.

<Mock name="approval-card" alt="An Approval card above a thread's message box for Linear · Create issue, with the call's values, the Approve, Always allow and Decline buttons, and the message field reading Or say it in your own words." />

Only the person who started the thread can answer the card. Teammates can view the card and see who it's waiting for.

An unanswered approval request expires after 1 hour. After you approve a call, the agent has 1 hour to run it.

## Troubleshooting {#if-something-goes-wrong}

For an expired approval or an account that needs reconnecting, see [Troubleshoot connections](https://docs.flutterflow.io/ffx/troubleshoot-connections).