FAQ
This page groups common questions by section and links each one to the docs page that answers it. To look up a message shown in FlutterFlow, see Fix a problem.
Get started
- How does FlutterFlow work?
- What's the difference between a thread and my app?
- When do my changes reach my app?
- What's the difference between pushing, sharing, and releasing?
- How do I build my first app?
- How do I open my first version on my phone?
- How do I create a FlutterFlow account?
- How do I sign in to FlutterFlow?
- What does Last used mean on the sign-in page?
- Can I add Google or another sign-in method to my account?
- Why does FlutterFlow ask "Create a new account?"
- Why can't I start building until I verify my email?
- How do I reset my FlutterFlow password?
- Why does FlutterFlow ask about my experience building apps?
- What should I put in my prompt?
- Can I start from an example prompt?
- How long can a prompt be?
- How do I start another app?
- What does the agent build in a first version?
- What are the steps on the First version card?
- Can I get a notification when my first version is ready?
- How do I stop the first version?
- Which thread built my first version?
- What kinds of apps can I build with FlutterFlow?
- Can FlutterFlow build apps for iPhone and Android?
- What do I have to ask the agent to add to my app?
- How do I switch between my apps?
- Where's the list of all my apps?
- How do I turn on dark mode?
- How do I sign out?
- Where are Design, Analytics, and Payments?
- What are the steps on the Road to launch?
- How do I hide the Road to launch from Overview?
- How do I turn off a store or a release step for my app?
- Why does the Road to launch show every step again in another browser?
- Is a FlutterFlow app a Flutter app?
- Can I export or download my app's source code?
- Can I add a package to my FlutterFlow app?
- I didn't get a verification email. What do I do?
- Why can't I send my prompt?
- Why did my first version fail?
- Why isn't my first version in my app?
- Why does my app have a name I didn't choose?
- What does "This app isn't available" mean?
- Can I get back an app that was deleted?
Make changes
- Do changes in a thread change my app?
- How many threads can I run at once?
- Can my teammates work in my thread?
- When do a thread's changes reach my app?
- How do I make my first change to my app?
- How do I check a change before I push it?
- Where do I see a change after I push it?
- What can the agent build in my app?
- How does the agent check its work?
- Can the agent push my changes or submit my app for review?
- Can I paste an API key into a thread?
- Does the agent use my allowance?
- How do I start a new thread?
- Can I start a thread from search?
- Do buttons like Ask for a change send my request?
- Who can start a thread?
- How do I write a good request for the agent?
- How do I show the agent a screenshot?
- When should I start a new thread?
- Why does a long thread use more of my allowance?
- How do I answer a question from the agent?
- Can I let the agent decide for me?
- How do I approve the agent's plan before it builds?
- How do I pick between the agent's design directions?
- How do I skip a question from the agent?
- Where do my answers show in the thread?
- How do I attach a file for the agent?
- What kinds of files can I attach?
- How many files can I attach, and how large can they be?
- Can the agent read a scanned PDF?
- How do I give the agent my own code?
- Can I send a message while the agent is working?
- How do I change direction without waiting for the agent to finish?
- How do I change or remove a queued message?
- How do I stop the agent?
- How do I continue after I stop the agent?
- Does closing the tab stop the agent?
- What do Needs you, In motion and Recent mean?
- What do the colored rings in the thread list mean?
- How do I hide pushed threads or show only my own threads?
- How do I find a thread?
- Why don't I see all my threads?
- How do I rename a thread?
- If I delete a thread, do its changes leave my app?
- How do I add a package to my app?
- Where do I see the packages the agent added?
- Can the agent try every feature while it builds it?
- Why won't my message send?
- How long can a message to the agent be?
- What does "Your workspace couldn’t start." mean?
- Why can't the Data tab reach my thread's data?
- Why does my thread say it's closed to new messages?
- What do I do when a thread reaches its message limit?
- Why can't I start a new thread this month?
- How do I see my app while I build it?
- Does tapping in the preview change my real data?
- How do I scroll or swipe in the preview with a mouse?
- How do I take a screenshot of my app?
- Can I try the camera or location in the preview?
- What does Not compared mean on Screens?
- How do I see my app's screens in dark mode?
- How do I save a picture of a screen?
- How do I see what the agent changed in a turn?
- What does Show work do?
- How do I see everything a thread will push?
- How do I see what a thread changes in my backend?
- What does Since you left mean?
- How do I stop a push after I start it?
- Can I undo a push?
- What does Bring it in now do?
- Why does my push say it waits for my answer?
- Can two threads push to my app at the same time?
- What does the status above the preview mean?
- Why does my preview say Asleep?
- Why does a picture on Screens say Not drawn yet?
- I tapped around in the Overview preview. Did that change my real data?
- Why can't I push my thread?
- Why is the Push to your app button missing?
- What does "Another thread is being pushed to your app." mean?
- I pushed, so why don't I see my change?
Design
- How does FlutterFlow choose my app's look?
- Which fonts can FlutterFlow use in a first version?
- How do I change my app's colors and fonts?
- How do I compare designs before choosing one?
- Can I use my own logo and fonts in my app?
- Why doesn't my app show the font I asked for?
- How much space can my app's pictures and fonts use?
- How do I add or change a picture in my app?
- Why does my app show a gradient or placeholder instead of a picture?
- Can I use my own photos instead of the agent's pictures?
- How do I change my app icon?
- Why hasn't the icon changed on my phone?
- What's the difference between Project name and App name?
- How does my app get its first name?
- Which fonts can my app icon's letters use?
- How many symbols can I draw for my app icon each day?
- What do I lose if I upload my own app icon PNG?
- Does my app icon look different on iPhone and Android?
- Why does my font look like the default font?
- Why does my app show gradients instead of pictures?
- How do I fix my app's dark mode?
- When can I draw more app icon symbols?
- Why was my app icon PNG refused?
- Why does my phone still show the previous app icon?
Data and sign-in
- What does Backend show?
- How do I change my app's data or its tables?
- Why does Backend say View only or Usage only?
- Why doesn't data I add in a thread show up in my app?
- Do the preview, share links, and phone apps use real data?
- How do I let people create an account in my app?
- How do I test sign-in before I push it?
- Where do I see the people who signed up to my app?
- How do I add a table or change its fields?
- What do the table access rules mean?
- How do I test records in a thread without changing my live app?
- What do New here and Changed here mean?
- How do I make new threads start with a record I added?
- What does "Your starter data changed since this thread started" mean?
- Where can I see what every new thread starts with?
- How do I add a login to my app?
- Can people sign in to my app with Google or Apple?
- How do I test my app as another account?
- How do I switch accounts in the preview?
- How long do people stay signed in to my app?
- How many devices can someone be signed in on at once?
- Can people sign in to my app with Google, Apple or a phone number?
- How do I let my app store photos or documents?
- Who can open the files my app saves?
- Can I rename or delete a file in Backend?
- Can I see a secret's value after I save it?
- How do I change a secret's value?
- How do I rename a secret?
- What happens when I delete a secret?
- Where are my App Store and Google Play keys?
- Where can I see what changed in my app's backend?
- Which threads are changing my backend before I push?
- What does Not pushed, Pushing, or In your app mean on a backend change?
- Why does a table say Changing in a thread?
- Why can't I edit fields in Backend?
- Why aren't my thread's records on my share link?
- Why didn't changing starter data change my live records?
- Why can't I delete the You account?
Services
- What's the difference between an app's connections and my own connections?
- Can I see my API key again after I connect a service?
- Who can connect a service to my app?
- When does the agent ask before it uses a service?
- Should I use test keys while I build?
- Why won't FlutterFlow send my message with a key in it?
- What do the chips next to a connected service mean?
- How do I change the API key for a connected service?
- Can I use the same connection in another app?
- How do I disconnect a service from my app?
- What does Account › Connections list?
- How do I rename a connection?
- How do I let the agent use my own accounts at other services?
- Can my teammates use the accounts I connect in chat?
- How do I disconnect an account the agent uses in chat?
- Which services can I connect to my app?
- What key does each service need, and where do I find it?
- Which of my own accounts can the agent use in chat?
- How many calls per minute can a connection make?
- Can my app accept in-app purchases through the stores?
- Why does my app show test ads?
- Are my AdMob IDs secret?
- Why does my iPhone app ask to track?
- What do I answer in the stores' privacy forms for AdMob ads?
- Who pays for the AI calls my app makes?
- Which AI model does my app use?
- Can my app send email?
- How does the agent find my Telegram chat?
- Can people who use my app choose who gets an email or a message?
- Why did testing my app send a real email or charge?
- Why can't I connect a service?
- What do I do when a connection needs reconnecting?
Share and test
- Should I use the preview, a share link, or a phone app?
- How do I put my app on my iPhone without an Apple Developer account?
- How do I send my app to someone so they can try it?
- Why doesn't my share link show my latest changes?
- What does Faster version ready mean?
- How do I stop people from opening my app's link?
- Can I put my app on the web with my own domain?
- How do I open my app on my phone?
- How do I add a shared app to my Home Screen?
- How do I install my app on an Android phone?
- Can the agent build the Android app for me?
- How do I install my app on my iPhone?
- What if I only have an iPhone and no Apple Developer account yet?
- Can the agent build the iPhone app for me?
- Why do people still see the old version of my app after I push?
- Why does my share link say the app is unavailable?
- Why won't the Android test build install over the app from Google Play?
- Can I try my app on an iPhone without an Apple Developer account?
App stores
- How do I get my app into the App Store and Google Play?
- Does unpushed work in a thread go into my store app?
- Do I have to connect my Apple or Google Play account again for each app?
- How do I disconnect my Apple Developer or Google Play account?
- Who can send my app to testers or submit it for review?
- What do I need to do before I launch my app in the stores?
- How much does it cost to put my app in the App Store and Google Play?
- How big can my app be for the stores?
- Do I need my own Apple Developer account to put my app on the App Store?
- How much does an Apple Developer account cost?
- How much does a Google Play developer account cost?
- I already have an Apple Developer or Google Play account. What do I do?
- How does FlutterFlow know that Apple or Google approved my account?
- Can I use the same Apple key for more than one app?
- What do I do when the agent asks for my App Store Connect key?
- How do I connect FlutterFlow to my Google Play account?
- Which Play Console permissions does FlutterFlow need?
- What's the difference between Key saved and Connected for Google Play?
- Where do I write my app's store description?
- What is the App ID, and how do I choose it?
- Can I change my App ID later?
- When do the stores get my listing changes?
- Why does FlutterFlow ask me to prepare the iPhone app before I add it in App Store Connect?
- How do I add my app in Google Play Console?
- Why do I have to upload the first Android file to Play Console myself?
- What do I still have to do in App Store Connect and Play Console?
- Does FlutterFlow fill in the age rating, App Privacy, or Data safety for me?
- How do I get screenshots of my app for the App Store and Google Play?
- Where can I see what the App Store or Google Play still needs before review?
- What do I answer in App Privacy and Data safety if my app shows ads?
- How do I remove sample data before I launch my app?
- Can I delete the builder account?
- Why is there an account called You in my app's data?
- How do I send my app to TestFlight and Google Play testing?
- Can I send a version to only one store?
- Why don't my Google Play testers see my app?
- How do I stop a build I sent by mistake?
- How do I add testers to my app?
- Can FlutterFlow invite testers for me?
- Why does Google Play need 12 testers for 14 days on a new personal account?
- Why does FlutterFlow show only Google Groups for Google Play?
- How do I submit my app to the App Store and Google Play?
- Can I release a Google Play update to only some people?
- Can I change a version after I submit it to Apple?
- Apple rejected my app. What do I do?
- Where can I see whether my app is in review or live?
- What does each status in the Versions table mean?
- Why doesn't the Google Play column in Versions ever say Live?
- How do I make Releases check App Store Connect and Play Console again?
- How do I download my app's .apk, .aab, or .ipa file?
- Which app file do I need?
- How long does a download link work?
- How do I update my app in the App Store and Google Play?
- Which of my changes aren't in the stores yet?
- What version number does my update get?
- How do I roll back my app in the App Store or Google Play?
- Does going back to an earlier version change my app?
- Why does my Google Play account say Key saved instead of Connected?
- Why does my store connection say Needs attention?
- Why didn't my testers get my first Google Play upload?
- Why can't I release my app to everyone on Google Play yet?
- Why won't the App Store take my version number?
Live app
- How do I make someone an admin in my app?
- How does my app check a person's role?
- Can I change who the password reset email comes from?
- Can the password reset link open a page in my own app?
- Which variables can I use in the password reset email?
- How do I go back to the default password reset email?
- What do people see when they open the password reset link?
- Why didn't someone get a password reset email?
- How often can someone ask for a password reset email?
- How do I see how much my app's backend is using?
- How do I see my app's backend usage for an earlier month?
- When does my app's backend usage start over?
- Is backend usage the same as my allowance?
- How do I delete an app?
- Does deleting my app take it off the App Store or Google Play?
- Why can't my app load or save records?
- Why aren't people receiving verification emails?
Teammates
- What roles can my teammates have?
- Can my teammates and I work on the same app at the same time?
- Whose allowance does a teammate's thread use?
- Can I type in a teammate's thread?
- Can two teammates push at the same time?
- Why does the agent's card say to ask an owner?
- How long does an invitation link work?
- Does FlutterFlow email the invitation to my teammate?
- How do I cancel an invitation?
- How do I accept an invitation to an app?
- Do I need a FlutterFlow account to accept an invitation?
- Where do I see invitations inside FlutterFlow?
- Why does FlutterFlow ask me to verify my email before I can accept an invitation?
- How do I decline an invitation?
- What does each role on my app's team mean?
- Who can invite people or change roles?
- What does the Billing role see?
- How do I remove someone from my app?
- Why can't I change the last owner's role?
- How do I leave an app?
- How do I transfer an app to someone else?
- How do I build an app for a client in FlutterFlow?
- Who should own an app I build for a client?
- Whose allowance pays for the work I do in a client's app?
- Which steps does my client have to do in FlutterFlow?
- How do I give a client an app I built?
- Why didn't I get an invitation email?
- Why does my invitation say it's for a different email address?
- What do I do when my invitation link has expired?
- Why can't I type in my teammate's thread?
- Why can't I remove the last owner of an app?
Account and plan
- How much does FlutterFlow cost?
- What does each plan include?
- When does my allowance reset?
- Where can I see how much allowance I have left?
- How do I buy a FlutterFlow plan?
- Do I get credit for my Basic plan when I upgrade?
- How do I upgrade from Pro to Max?
- How do I downgrade my plan?
- What happens when my allowance runs out?
- Does the agent stop in the middle of a change when my allowance runs out?
- How do I keep building when my allowance is used up?
- What does "This stopped when your usage ran out." mean?
- How do I get more allowance before it resets?
- How much does a refill cost, and how many can I buy?
- Does a refill change when my allowance resets?
- Why does a refill ask for my billing address?
- How do I cancel my FlutterFlow plan?
- Does canceling my FlutterFlow plan also cancel my FlutterFlow Studio plan?
- Can I undo canceling my plan?
- How do I change my card or get my invoices and receipts?
- I pay for FlutterFlow Studio. Do I pay again for FlutterFlow?
- How do I change my profile picture in FlutterFlow?
- How do I change the name my teammates see?
- How do I verify my email address from my profile?
- How do I change the email I sign in with?
- How do I change my FlutterFlow password?
- Where do I find Delete account?
- My payment failed. What do I do?
- Why is my agent paused?
- Why can't I change my plan in FlutterFlow?
From FlutterFlow Studio
- I use FlutterFlow Studio. Where do I start in FlutterFlow?
- What's the difference between FlutterFlow and FlutterFlow Studio?
- How do I know if I'm using FlutterFlow or FlutterFlow Studio?
- Can I use my FlutterFlow Studio account in FlutterFlow?
- Do FlutterFlow and FlutterFlow Studio have separate subscriptions?
- How do I build a FlutterFlow Studio idea in FlutterFlow?
- Should I use FlutterFlow or FlutterFlow Studio?
- Where are widgets and the canvas in FlutterFlow?
- What replaces GitHub and version control in FlutterFlow?
Get help
- Where do I look first when I'm stuck in FlutterFlow?
- Does Send feedback reach support?
- Where are FlutterFlow's terms of service and privacy policy?
- What does this message in FlutterFlow mean?
- When did FlutterFlow start drawing an icon for each app?
- When did each thread get its own data?
- How do I send feedback about FlutterFlow?
- How do I rate a thread?
- How do I report a failed turn or a failed first version?
- Who reads my feedback, and will I get a reply?
- What does "Reconnecting to live updates…" mean?
- What does "We couldn’t confirm this went through." mean?
- Why does a page say "This page couldn't load"?
- Why can't I see my apps in the app switcher?
- Why doesn't ⌘K open the command palette?
- Does FlutterFlow respect my reduce-motion setting?
- Can I use FlutterFlow with a screen reader?
- Can I use FlutterFlow with only a keyboard?
- How do I report an accessibility problem in FlutterFlow?
Reference
- What do push, your app, and copy of your app mean?
- What's the difference between live data, thread data, and starter data?
- How long can a prompt or a message be?
- How many tables and fields can my app's backend have?
- What size does my own app icon PNG need to be?
- How large can an Android or iPhone build be?
- Where do I find my project ID?
- Where are my app's settings?
- Where do I see my plan and allowance?
- Is there a visual editor for building screens by hand?
- Can I import or export my app's data?
- Can I open a FlutterFlow Studio project in FlutterFlow?
- Can FlutterFlow build a desktop app?
- Can FlutterFlow build an iPad app?
- Can I preview my app on an Android phone?
- Which browsers does FlutterFlow support?
- What do the labels on the agent's cards mean?
- What happens to a card after I answer it?
- What do Needs you, Working, Stopped and Finished mean on Overview?
- Why doesn't my Overview show a Backend or Team card?
- How do I open search in FlutterFlow?
- What does the command palette search?
- What do the Recent commands in search mean?
- Which commands does the command palette have?
- What's the keyboard shortcut to open the command palette?
- How do I add a new line to a message without sending it?
- What emails does FlutterFlow send me?
- Does FlutterFlow email the people who use my app?
- Where do I find my receipts for a plan?
- Will FlutterFlow email me when my first version is ready?
- Where are Releases, Backend and Project settings on my phone?
- How do I see my app on my phone while I work on it?
- How do I share my app from my phone?
- Where do I see my allowance on my phone?
- Why does FlutterFlow show the guides again in another browser?
- Does my unsent message follow me to another computer?
- Why is my theme different on another computer?